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var(--space-2);font-size:var(--text-lg);font-weight:var(--weight-medium)}.empty-state__body{margin:0;font-size:var(--text-sm)}.crash{display:grid;min-height:100vh;place-items:center;padding:var(--space-4);background:var(--color-canvas)}.crash__actions{display:flex;flex-wrap:wrap;gap:var(--space-2);margin-top:var(--space-4)}.field__input--multiline{min-height:var(--space-7);font-family:inherit;line-height:var(--leading-normal);resize:vertical;padding:var(--space-2) var(--space-3);border:1px solid var(--color-border-strong);border-radius:var(--radius-md)}.field__input[aria-invalid=true]{border-color:var(--color-danger);border-bottom-color:var(--color-danger)}.field__error-code{display:block;margin-top:var(--space-1);color:var(--color-text-muted);font-family:var(--font-mono)}.form-actions{display:flex;align-items:center;flex-wrap:wrap;gap:var(--space-3);margin-top:var(--space-5)}.toolbar__search{display:flex;min-width:0;flex:1;align-items:center;gap:var(--space-2)}.toolbar__input{min-width:0;flex:1;padding:var(--space-2) var(--space-3);border:1px solid var(--color-border);border-radius:var(--radius-md);background:var(--color-surface);color:var(--color-text-primary);font-family:inherit;font-size:var(--text-sm)}.toolbar__input:focus-visible{border-color:var(--color-accent);outline:2px solid var(--color-focus);outline-offset:1px}.toolbar__action{margin-left:auto}.toolbar--stacked{flex-direction:column;align-items:stretch;gap:var(--space-2);margin:0;padding:0 var(--space-3) var(--space-2)}.toolbar--stacked .toolbar__search{width:100%;order:-1;gap:var(--space-3);padding:0 var(--space-4);border-radius:var(--radius-lg);background:var(--role-field)}.toolbar--stacked .toolbar__input{min-width:9rem;padding:var(--space-2) 0;border:0;background:transparent;font-size:var(--text-md)}.desk__head{display:flex;justify-content:space-between;gap:var(--space-3);margin-bottom:var(--space-3);align-items:center;margin:0;padding:var(--space-4) var(--space-5) var(--space-3)}.desk__head .panel__title{margin:0;font-size:var(--text-xl)}.notice--good{border-color:var(--color-success);background:var(--color-surface-sunken);color:var(--color-success-text)}.selector{position:relative}.selector__trigger{display:flex;align-items:center;justify-content:space-between;cursor:pointer;text-align:left}.selector__value{color:var(--color-text-primary)}.selector__placeholder{color:var(--color-text-muted)}.selector__list{position:absolute;z-index:5;overflow-y:auto;width:100%;max-height:260px;margin:var(--space-1) 0 0;padding:var(--space-1);background:var(--color-surface-raised);box-shadow:var(--shadow-md);list-style:none;border:0;border-radius:var(--radius-lg)}.selector__option{padding:var(--space-2) var(--space-3);border-radius:var(--radius-sm);cursor:pointer}.selector__option[data-active=true]{background:var(--color-surface-hover)}.selector__option[aria-selected=true]{background:var(--color-accent-subtle)}.selector__option-name{display:block;color:var(--color-text-primary);font-size:var(--text-sm);font-weight:var(--weight-medium)}.selector__option-description{display:block;overflow:hidden;color:var(--color-text-muted);font-size:var(--text-xs);text-overflow:ellipsis;white-space:nowrap}.table__link{color:var(--color-accent-text);font-weight:var(--weight-medium)}button.table__link{padding:0;border:0;background:none;font:inherit;font-weight:var(--weight-medium);text-align:start;text-decoration:underline;cursor:pointer}.button--danger{background:transparent;color:var(--color-danger-text);border-color:var(--color-danger)}.button--danger:hover:not(:disabled){background:var(--color-danger-subtle)}.field__meaning{display:block;margin-top:var(--space-1);color:var(--color-text-secondary);font-size:var(--text-sm)}.panel-section{border-top:1px solid var(--color-border);margin-top:var(--space-5);padding-top:var(--space-4)}.panel-section__title{margin:0 0 var(--space-2);color:var(--color-accent-text);font-size:var(--text-md);font-weight:var(--weight-medium)}.button--inline{padding:var(--space-1) var(--space-2);font-size:var(--text-sm)}.choice{display:inline-flex;align-items:center;gap:var(--space-2);cursor:pointer}.choice__control{accent-color:var(--color-accent);cursor:pointer}.choice__label{color:var(--color-text-primary);font-size:var(--text-sm)}.tag{display:inline-flex;align-items:baseline;padding:0 var(--space-1);border:1px solid var(--color-border);border-radius:var(--radius-sm);color:var(--color-text-muted);font-size:var(--text-xs);gap:var(--space-1)}.tag--danger{border-color:var(--color-danger);color:var(--color-danger-text);font-weight:var(--weight-medium)}.tag--quiet{font-family:var(--font-mono)}.conversation{margin:0;padding:0;list-style:none;display:flex;flex-direction:column;gap:var(--space-3)}.message{display:flex;flex-direction:column;gap:var(--space-1);max-width:min(42rem,78%);align-self:flex-start;animation:message-in var(--duration-base) var(--ease-out) both}.message--agent{align-self:flex-end}.message__bubble{padding:var(--space-3) var(--space-4);border-radius:var(--radius-lg);background:var(--color-surface-sunken);border-bottom-left-radius:var(--radius-sm)}.message--agent .message__bubble{background:var(--color-accent-subtle);border-bottom-left-radius:var(--radius-lg);border-bottom-right-radius:var(--radius-sm)}.message[data-opens-block=false]{margin-top:calc(var(--space-3) * -1 + var(--space-1))}.message[data-opens-block=false] .message__bubble{border-radius:var(--radius-lg)}.message--system,.message--unknown{align-self:stretch;max-width:none}.message--system .message__bubble,.message--unknown .message__bubble{padding:var(--space-2) 0;border-top:1px solid var(--color-border);border-radius:0;background:transparent}.message__author{margin:0;padding-inline:var(--space-1);color:var(--color-text-muted);font-size:var(--text-xs);font-weight:var(--weight-medium)}.message--agent .message__author{text-align:right}.message__body{margin:0;white-space:pre-wrap;overflow-wrap:anywhere}.message__foot{display:flex;align-items:center;justify-content:flex-end;margin-top:var(--space-1);color:var(--color-text-muted);font-size:var(--text-xs);font-variant-numeric:tabular-nums;float:right;gap:var(--space-1);margin:var(--space-2) 0 0 var(--space-3)}.message__receipt[data-receipt=read]{color:var(--color-accent-text)}.message__receipt[data-receipt=failed]{color:var(--color-danger-text);font-weight:var(--weight-bold)}.day-marker{display:flex;align-items:center;gap:var(--space-3);color:var(--color-text-muted);font-size:var(--text-xs);justify-content:center;margin-block:var(--space-3) var(--space-1)}.day-marker:before,.day-marker:after{flex:1;border-top:1px solid var(--color-border);content:none}.day-marker__label{padding:var(--space-1) var(--space-3);border-radius:var(--radius-bubble);background:var(--color-surface-raised);box-shadow:var(--shadow-bubble);color:var(--color-text-secondary);text-transform:none}@keyframes message-in{0%{opacity:0;transform:translateY(var(--space-2))}to{opacity:1;transform:none}}.message__body--stated{color:var(--color-text-secondary);font-style:italic}.conversation__foot{font-size:var(--text-xs);align-self:center;margin:var(--space-3) auto 0;padding:var(--space-1) var(--space-3);border-radius:var(--radius-bubble);background:var(--color-surface-raised);color:var(--color-text-secondary);text-align:center}.attachment{display:flex;flex-direction:column;gap:var(--space-3)}.attachment__card{display:flex;align-items:center;gap:var(--space-3);padding:var(--space-3);border:0;border-radius:var(--radius-lg);background:var(--color-surface)}.attachment__thumb{width:var(--space-7);height:var(--space-7);flex:none;border-radius:var(--radius-sm);object-fit:cover}.attachment__glyph{display:flex;width:var(--space-7);height:var(--space-7);flex:none;align-items:center;justify-content:center;border-radius:var(--radius-sm);background:var(--color-surface);color:var(--color-text-secondary);font-size:var(--text-lg)}.attachment__audio{width:100%;min-width:0}.attachment__facts{min-width:0;flex:1}.attachment__name{overflow:hidden;margin:0;color:var(--color-text-primary);font-size:var(--text-sm);font-weight:var(--weight-medium);text-overflow:ellipsis;white-space:nowrap}.attachment__size{margin:var(--space-1) 0 0;color:var(--color-text-secondary);font-size:var(--text-xs)}.attachment__kept,.attachment__step{margin:0;color:var(--color-text-secondary);font-size:var(--text-xs)}.attachment__bar{display:block;width:100%;height:var(--space-2);margin-top:var(--space-2);border-radius:var(--radius-sm);background:var(--color-surface-sunken)}.attachment__bar-fill{display:block;height:100%;border-radius:var(--radius-sm);background:var(--color-accent)}.attachment-view{display:flex;flex-direction:column;align-items:flex-start;gap:var(--space-2)}.attachment-view__transcript{margin-top:var(--space-3);padding-left:var(--space-3);border-left:var(--border-width) solid var(--color-border)}.attachment-view__transcript-label{margin:0 0 var(--space-1);color:var(--color-text-secondary);font-size:var(--text-xs)}.attachment-view__facts{color:var(--color-text-muted)}.attachment-view__body{display:flex;flex-direction:column;align-items:flex-start;gap:var(--space-2);width:100%}.attachment-view__image{display:block;max-width:min(100%,20rem);max-height:14rem;width:auto;height:auto;border-radius:var(--radius-md);object-fit:contain}.attachment-view__zoom{display:block;padding:0;background:none;cursor:zoom-in;border:0;border-radius:var(--radius-bubble)}.attachment-view__zoom:focus-visible{outline:2px solid var(--color-focus);outline-offset:2px}.attachment-view__pdf{position:relative;display:block;width:min(100%,15rem);min-height:4rem;overflow:hidden;border:1px solid var(--color-border);border-radius:var(--radius-md);background:var(--color-surface-sunken)}.attachment-view__pdf[data-state=drawing],.attachment-view__pdf[data-state=failed]{aspect-ratio:1 / 1.414}.attachment-view__pdf-page{display:block;width:100%;height:auto}.attachment-view__pdf-cover{position:absolute;inset:0;display:flex;align-items:center;justify-content:center;color:var(--color-text-muted);font-weight:var(--weight-bold);letter-spacing:.08em}.attachment-view__save{text-decoration:none}.attachment-large{max-width:92vw;max-height:92vh;padding:var(--space-3);border:none;border-radius:var(--radius-lg);background:var(--color-surface);color:var(--color-text-primary)}.attachment-large::backdrop{background:var(--color-overlay)}.attachment-large__inner{display:flex;flex-direction:column;gap:var(--space-2)}.attachment-large__bar{display:flex;justify-content:flex-end;gap:var(--space-1)}.attachment-large__image{display:block;max-width:100%;max-height:calc(92vh - var(--space-7) - var(--space-6));width:auto;height:auto;border-radius:var(--radius-md);object-fit:contain}.attachment-large__document{display:block;width:min(88vw,60rem);height:calc(92vh - var(--space-7) - var(--space-6));border:none;border-radius:var(--radius-md);background:var(--color-surface)}.attachment-view__audio{width:100%}.attachment-view__video{width:100%;max-width:32rem;max-height:24rem;border-radius:var(--radius-md);background:var(--color-surface-sunken)}.choices{display:flex;flex-wrap:wrap;gap:var(--space-5);margin-top:var(--space-4)}.channel__window{color:var(--color-text-muted);font-size:var(--text-xs)}.window-shut{margin:0 0 var(--space-2);color:var(--color-text-primary);font-size:var(--text-sm);font-weight:var(--weight-medium)}.desk{display:grid;min-height:0;height:100%;gap:var(--space-5);grid-template-columns:minmax(260px,320px) 1fr}.desk__list,.desk__conversation{display:flex;min-width:0;min-height:0;flex-direction:column}.desk__conversation{overflow-y:auto;padding:var(--space-5);border:1px solid var(--color-border);border-radius:var(--radius-lg);background:var(--color-surface);box-shadow:var(--shadow-sm)}.desk__nothing-open{color:var(--color-text-secondary);font-size:var(--text-sm);text-align:center;margin:0;max-width:460px}.desk__more{margin:var(--space-3) 0 0;color:var(--color-text-muted);font-size:var(--text-xs);text-align:center}.desk__count{color:var(--color-text-muted);font-size:var(--text-xs);margin:0;padding:0 var(--space-5) var(--space-2)}.desk__list-scroll{overflow-y:auto;min-height:0;flex:1}.thread-rows{display:flex;margin:0;padding:0;flex-direction:column;list-style:none;gap:0}.thread-row__link{display:flex;padding:var(--space-3);border-left:2px solid transparent;border-radius:var(--radius-md);background:var(--color-surface);color:var(--color-text-primary);flex-direction:column;gap:var(--space-1);text-decoration:none}.thread-row__link{transition:background var(--duration-instant) var(--ease-out),border-color var(--duration-instant) var(--ease-out)}.thread-row__link:hover{background:var(--color-surface-hover)}.thread-row__link[data-open=true]{border-left-color:var(--color-accent);background:var(--color-accent-subtle)}.thread-row__head{display:flex;align-items:baseline;justify-content:space-between;gap:var(--space-2)}.thread-row__who{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:var(--text-chat);font-weight:var(--weight-regular)}.thread-row__who[data-kind=contact]{font-weight:var(--weight-medium);font-variant-numeric:tabular-nums}.thread-row__who[data-kind=unknown]{color:var(--color-text-muted);font-weight:var(--weight-medium)}.thread-row__title{overflow:hidden;color:var(--color-text-secondary);font-size:var(--text-sm);text-overflow:ellipsis;white-space:nowrap}.thread-row__when{flex:none;color:var(--color-text-muted);font-size:var(--text-xs);font-variant-numeric:tabular-nums}.thread-row__said{overflow:hidden;color:var(--color-text-secondary);font-size:var(--text-sm);text-overflow:ellipsis;white-space:nowrap}.thread-row__speaker{margin-right:var(--space-1);color:var(--color-text-primary);font-weight:var(--weight-medium)}.thread-row[data-turn=theirs] .thread-row__said{color:var(--color-text-muted)}.thread-row__meta{display:flex;align-items:baseline;flex-wrap:wrap;gap:var(--space-1) var(--space-2);row-gap:var(--space-1);margin-top:var(--space-1)}.thread-row__where{display:flex;overflow:hidden;flex:1;min-width:0;gap:var(--space-2);color:var(--color-text-muted);font-size:var(--text-xs);text-overflow:ellipsis;white-space:nowrap}.thread-row__where>span+span:before{content:"·";margin-right:var(--space-2)}.thread-row__where>span{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.thread-row__protocol{flex:none;color:var(--color-text-muted);font-size:var(--text-xs);font-variant-numeric:tabular-nums}.thread-row__link{border-left-color:var(--color-border);display:grid;align-items:center;column-gap:var(--space-4);grid-template-columns:auto minmax(0,1fr);padding:0 0 0 var(--space-4);border-left:0;border-radius:0;background:var(--color-surface)}.thread-row[data-status=waiting] .thread-row__link{border-left-color:var(--color-warning)}.thread-row[data-status=in-progress] .thread-row__link{border-left-color:var(--color-accent)}.thread-row[data-status=awaiting-requester] .thread-row__link{border-left-color:var(--color-success)}.thread-row[data-status=resolved] .thread-row__link,.thread-row[data-status=closed-without-reply] .thread-row__link{border-left-color:transparent}.thread-row[data-status=resolved] .thread-row__who,.thread-row[data-status=closed-without-reply] .thread-row__who{color:var(--color-text-secondary);font-weight:var(--weight-medium)}.desk-alerts{position:fixed;z-index:3;right:var(--space-4);bottom:var(--space-4);display:flex;max-width:min(420px,calc(100vw - var(--space-6)));flex-direction:column;gap:var(--space-2)}.desk-alert{display:flex;align-items:center;gap:var(--space-3);margin:0;padding:var(--space-3) var(--space-3) var(--space-3) var(--space-4);border:1px solid var(--color-border);border-left:3px solid var(--color-accent);border-radius:var(--radius-md);background:var(--color-surface-raised);box-shadow:var(--shadow-lg);animation:message-in var(--duration-base) var(--ease-out)}.desk-alert__what{flex:1;color:var(--color-text-primary);font-size:var(--text-sm);font-weight:var(--weight-medium)}.desk-alert__open{color:var(--color-accent-text);font-size:var(--text-sm);font-weight:var(--weight-medium);white-space:nowrap}@media(prefers-reduced-motion:reduce){.desk-alert{animation-duration:.01ms}}.conversation-pane{position:relative;flex-direction:column;display:grid;height:100%;min-height:0;gap:0;grid-template-columns:minmax(0,1fr) auto;grid-template-rows:auto auto minmax(0,1fr) auto}.conversation-pane[data-dragging=yes]:after{position:absolute;border:2px dashed var(--color-accent);border-radius:var(--radius-md);background:var(--color-surface-hover);content:"";inset:0;opacity:.6;pointer-events:none}.conversation-pane__drop{position:absolute;z-index:1;top:50%;left:50%;margin:0;padding:var(--space-3) var(--space-4);border-radius:var(--radius-md);background:var(--color-surface-raised);box-shadow:var(--shadow-md);color:var(--color-text-primary);font-size:var(--text-sm);font-weight:var(--weight-medium);pointer-events:none;transform:translate(-50%,-50%)}.conversation-pane__back{display:none;margin:0;grid-row:1;padding:var(--space-2) var(--space-4);background:var(--role-header)}.conversation-pane__head{flex:none;grid-row:2;border-bottom:1px solid var(--color-border);background:var(--role-header)}.conversation-pane__head-top{display:flex;justify-content:space-between;align-items:center;gap:var(--space-3);min-height:60px;padding:var(--space-2) var(--space-4)}.conversation-pane__reference{display:flex;align-items:baseline;gap:var(--space-2);color:var(--color-text-secondary);flex-wrap:nowrap;margin:0;font-size:var(--text-sm);overflow:hidden;white-space:nowrap}.conversation-pane__reference>span+span:before{margin-right:var(--space-2);color:var(--color-text-muted);content:"·"}.conversation-pane__title{line-height:var(--leading-tight);margin:0;font-size:var(--text-chat);font-weight:var(--weight-regular)}.conversation-pane__facts{display:flex;flex-wrap:wrap;gap:var(--space-1);margin:0;padding:0 var(--space-4) var(--space-2) calc(var(--space-7) + var(--space-5))}.conversation-pane__claim{display:flex;align-items:center;margin-top:var(--space-3);flex-wrap:wrap;gap:var(--space-2);margin:0;padding:var(--space-2) var(--space-4);background:var(--color-warning-subtle)}.conversation-pane__claim-state{margin:0;font-size:var(--text-sm);color:var(--color-warning-text)}.conversation-pane__details{display:flex;overflow-y:auto;max-height:40%;padding:var(--space-3);gap:var(--space-3);border:1px solid var(--color-border);border-radius:var(--radius-md);background:var(--color-surface-sunken);flex:none;flex-direction:column}.conversation-pane__details .summary{margin-bottom:0}.conversation-pane__details .panel-section{margin-top:0;padding-top:var(--space-3)}.conversation-pane__details .panel-section__title{margin-bottom:var(--space-1);font-size:var(--text-sm)}.conversation-pane__details[hidden]{display:none}.conversation-pane__history{flex:1 1 auto;grid-row:3;display:flex;overflow-y:auto;min-height:0;flex-direction:column-reverse;padding:var(--space-3) var(--space-7);background:var(--role-wallpaper)}.conversation-pane__composer{flex:none;grid-row:4;padding:var(--space-2) var(--space-4);border:0;border-radius:0;background:var(--role-header);box-shadow:none}.conversation-pane__composer .field__hint{position:absolute;overflow:hidden;width:1px;height:1px;clip-path:inset(50%)}.conversation-pane__composer:focus-within .field__hint{position:static;width:auto;height:auto;clip-path:none}.conversation-pane__composer .field__label{position:absolute;overflow:hidden;width:1px;height:1px;padding:0;border:0;clip-path:inset(50%);white-space:nowrap}.composer__actions{display:flex;align-items:center;gap:var(--space-2);margin-top:var(--space-3)}.composer__actions .button[type=submit],.composer__actions [data-testid=attachment-send]{margin-left:auto}.composer__elapsed{color:var(--color-text-secondary);font-size:var(--text-sm);font-variant-numeric:tabular-nums}.composer__recording{margin:var(--space-2) 0 0;color:var(--color-danger-text);font-size:var(--text-xs)}.composer__closed{margin:0;color:var(--color-text-secondary);font-size:var(--text-sm);padding:var(--space-2) 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